Cookie Policy

Planner Hero’s software and services save time and money as your organization looks to construct exceptional events.

LAST UPDATED: March 2, 2023

This Cookies Notice for Scout20, Inc. dba Planner Hero (“Scout20”, “we,” or “us”), updates and supersedes all previous versions. We may change this Cookies Notice at any time, effective when we make the updated Cookies Notice available via the Sites (as defined below).

Our Sites use Cookies for various purposes, including to ensure that we give our visitors and users the best possible experiences and services.

You can find out more about Cookies, how we use them, and your rights to control our use of them, below. 

What are Cookies?

Cookies are small files—usually consisting of letters and numbers—placed on your computer, tablet, phone, or similar device, when you use that device to visit a web site. Cookies are widely used by website owners to make their web sites operate, work more efficiently, and provide analytic information.

Cookies may be placed on your device by Scout20 and third parties.  

Use of Cookies and Similar Technologies

This Notice describes how Scout20, our vendors, and other third parties on our behalf use Cookies ("Cookies") in connection with communications sent by Scout20, or on our behalf, at plannerhero.com, as well as all related websites, networks, applications, and other services (including any mobile websites and apps) provided by us and on which a link to this Cookies Notice is displayed (the “Sites”).

The Scout20 Privacy Notice will apply in addition to this Notice where we collect and use personal information through the Cookies.

Listed below are the different categories of Cookies that Scout20 and vendors on our behalf may use on our Sites. 

  • Strictly Necessary Cookies.  These technologies are necessary for the Scout20 experience to function and cannot be switched off in our systems.  The technology is usually only set in response to actions made by the device owner which amount to a request for services, such as setting privacy preferences, logging in, filling in forms, maintaining secure login areas, maintaining state across pages (remembering items in a shopping basket), and server load balancing.  The device owner can set their preference to block or alert Scout20 about these technologies, but some parts of the Scout20 Sites will not work. These technologies do not store any personally identifiable information.
  • Analytics Cookies.  These technologies allow Scout20 to count device visits and traffic sources, so Scout20 can measure and improve the performance of our experiences on the Sites. The technology helps Scout20 to know which experiences are the most and least popular and see how users of the Sites interact with the experience.  All information these technologies collect is aggregated.  If the device owner does not allow these technologies, then Scout20 will not know when the device owner visited or how the device owner interacted with our experiences. 

How Long do Cookies Stay on My Device?

Some Cookies operate from the time you visit a Site until the end of that particular browsing session. These "session" Cookies expire and are automatically deleted when you close your Internet browser.

Some Cookies stay on your device between browsing sessions—these "persistent" Cookies do not expire when you close your browser. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie.

How do I Manage Cookies?

You can decide whether or not to accept Cookies. One way you can do this is through your Internet browser’s settings. Most Internet browsers allow some control of Cookies through the browser settings. If you use your browser settings to block all Cookies you may not be able to access parts of our Sites. The following links take you to information on how to manage the Cookies settings on some popular browsers:

How does Scout20 respond to privacy-preference signals?

At present Scout20 is not able to respond to privacy-preference signals.  

How to Contact Us

If you have any questions about how Scout20 uses Cookies, you can contact us by using the contact information below. Please include your contact information, the name or hyperlink of the Scout20 Site or service, and a description of your Cookie request.

Support@plannerhero.com

Scout20, Inc.

3237 106th Ave SE

Bellevue, WA 98004